BigHen is committed to your right to privacy. This privacy policy (the “Policy”) explains how we collect, use, disclose, and safeguard Your personal information when you visit our website at https://bighen.com/ (the “Site”). If you do not agree with the terms of this Policy, please do not access or use the Site.

The terms “BigHen”, “Company” or “we”, “us” or “our” when used in this Policy mean BigHen Ltd. and any of its affiliates.

The terms “Visitor” or “You” in this Policy refer to anyone who visits the Site or submits inquiries through our contact forms.

1. Scope of this Policy

This Policy applies to information we collect through the Site. It does not apply to information collected through any other means, including on any other websites, services or products offered by the Company. If You become a customer of BigHen or enter into a separate agreement with us, that agreement may contain additional privacy terms which shall apply in conjunction with this Policy.

2. Information Collection

We collect only personally identified information that is specifically and voluntarily provided by You. This can include Your name, email address, phone number, company name, or other contact details, when You fill out a contact form or request a demo. If You choose submit information to the Site, You agree to the use of such data in accordance with this Policy.

We may also collect non-personal information about You automatically as You navigate through the Site. This may include Your IP address, visitor’s domain, browser type, device information, pages viewed, the dates/times of Your visits, and other usage information. We also use web beacons (electronic images that allow the Site to count visitors who have accessed a particular page and to access certain cookies) and cookies, or similar technologies for these purposes of gathering personally unidentified information. You may at any time program Your browser to block cookies and control cookies through Your browser settings. Please note that if You choose to disable cookies, some features of the Site may not function properly.

3. Information Use

Non-personal information is used mainly for click stream analysis, to analyze usage trends, track and measure visitors’ interest in our Site, and enhance the overall performance and content, constantly improving and maintain the Site, to help prevent fraudulent use of our services and for developing new services and products. In addition, the web master may, where necessary, use unidentified information for various Site related tasks.

Personal information is used only for limited purposes. We use personally identifiable information to respond to Your inquiries, requests, or demo submissions, and to send You relevant information about our products, services, or updates that may be of interest to You, and we may also use this information to contact You to attempt to schedule a call.

We may also analyze traffic patterns, Visitors’ demographics and behavior, for general business analytics and in order to provide You with a more personalized experience.

We may also use the information to protect our rights, investigate fraud, enforce our Terms of Use, and comply with applicable laws and regulations.

4. Sharing or Disclosure of Information with Third Parties

We may share non-personal, aggregate information regarding the Site usage with our affiliates or partners. For example, we may periodically publish reports or summaries highlighting overall usage trends without identifying any individual users.

We may share Your information with third-party vendors who provide services on our behalf, such as hosting, analytics, marketing support, customer service or our distributors. These service providers are authorized to use Your information only as necessary to provide services to us.

Furthermore, we may disclose Your personal information to third parties, solely when we believe that such disclosure is required for us in order to provide You access to our services or products, to comply with our legal obligations, to enforce our Terms of Use, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate and/or investigate activities related to our services and products that are fraudulent, illegal or in contrast to our Terms of Use. We do not disclose Your personal information to third parties for their marketing and advertising purposes without Your consent.

We reserve the right to disclose Your information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend our rights or property, investigate fraud, or protect the safety of our users or others.

Unless otherwise described in this Policy, we do not share, sell, rent, or trade any personally identifiable information of our Visitors with third parties for their promotional commercial purposes.

5. Data Security

We take reasonable measures to protect Visitors’ information from unauthorized access, alteration, disclosure, or destruction. However, as with most Internet websites, the Site is vulnerable to various security threats such as eavesdropping, hacking, and viruses, causing unauthorized or harmful access to information and data, and hence should be considered unsecured. Information may also be misdirected or fail to reach its destination. Please note that no data transmission over the Internet is fully secure

In the event of a breach of confidentiality or security of Your personal information, we will reasonably attempt to notify You as necessary so You can take appropriate protective steps. We may notify You under such circumstances using Your most current email address on record with us.

6. Retention of Your Information

We will retain Your personal information only for as long as is necessary for the purposes set out in this Policy, or as required by law. When we no longer need Your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on the applicable law, You may have certain rights regarding Your personal information, such as the right to access, correct, update, or request deletion of Your personal data. If You wish to exercise any of these rights, please contact us using the details below.

8. Assignment

In the event the Company transfers ownership or control of the Site to a third party—whether as part of a merger, acquisition, reorganization, asset sale, bankruptcy, or any other transaction—there may be a transfer of Your personally identifiable information and non-personally identifiable information to that third party. All use of Your information by that third party shall remain subject to the terms of this Policy.

9. Links to Third-Party Websites

Please note, that the Site may contain links to other websites maintained by third parties, which may not be governed by this Policy. The Company is not responsible for the privacy practices or the content of such websites. Visitors are advised to check the privacy policy of each third-party website into which they enter.

10. Changes to this Policy

We may update this Policy from time to time. Any changes will be effective immediately upon posting the updated Policy on the Site. Your continued use of the Site after such modifications constitutes Your acknowledgment and acceptance of the revised Policy. We encourage You to review this Policy periodically.

11. Governing Law; Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of the State of Israel, without regard to the conflict of laws provisions thereof. Any dispute arising under or in relation to this Agreement shall be exclusively resolved in the competent courts in of Tel-Aviv, Israel.

12. Contact Us

If You have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contactus@bighen.com

Cookies

What Are Cookies?

Cookies are small text files stored on Your device (computer, smartphone, tablet) when You visit certain websites. They enable the site to remember Your actions and preferences and to “personalize” itself for You (such as login details, language, font size, and other display preferences) so You don’t have to re-enter them whenever You come back or browse from one page to another.

How We Use Cookies?

At Our Site, We use cookies to enhance Your browsing experience, to efficiently navigate between pages, remembering your preferences, and making the interaction between You and the Site quicker and easier. The cookies are placed by third-party service provider CookieYes to help us improve the efficiency and user-friendliness of our Site.

Types of Cookies We Use

At Our Site, We use cookies to enhance Your browsing experience, to efficiently navigate between pages, remembering your preferences, and making the interaction between You and the Site quicker and easier. The cookies are placed by third-party service provider CookieYes to help us improve the efficiency and user-friendliness of our Site.

We categorize cookies based on their function and purpose. Through CookieYes, we allow You to manage these categories:

1. Essential Cookies: These cookies are necessary for the Site to function properly. They enable navigation around the Site and use of essential features. Without these, certain services You request cannot be provided.
2. Functional Cookies: These cookies allow our website to remember Your preferences and provide enhanced, more personalized features. For example, they can remember changes You’ve made to text size, fonts, or other customizable parts of web pages.
3. Analytics Cookies: Analytics cookies help us understand how visitors interact with our site. They gather information on which pages are visited most frequently, how users navigate between pages, and what features they find most engaging. This data, typically aggregated and anonymized, allows us to improve our content, user interface, and overall experience.
4. Performance Cookies: Performance cookies help us understand how well our Site is functioning. They track metrics such as page load times, server response times, and any technical issues that might affect user experience. By collecting this information, we can identify and fix problems, ensuring that the Site runs smoothly and efficiently.
5. Targeting/Advertising Cookies: If implemented, these cookies may be used to deliver advertisements that are more relevant to You and Your interests. They also help measure the effectiveness of the advertising campaigns. Typically, they track Your browsing habits and share this information with advertisers or similar organizations.

Managing Your Cookie Preferences

Some cookies originate from third parties who provide services to us. For instance, analytics or social media platforms may set their own cookies to track user interaction. CookieYes allows You to review and manage consent for these third-party cookies.

Third-Party Cookies

You may adjust Your browser settings to block or delete cookies if You prefer. Please note that disabling certain categories of cookies may limit the functionality and personalization features available to You on our website.